7 Worst things on websites

My personal views on the seven worst things you can do to your website:

  1. Flash intros. Personally, I hate flash intros. When I visit a website I want the information I came for, not some fancy flash showing off a web designer’s talents. You have about 10 seconds to grab a visitor’s attention — don’t waste that precious time or they WILL go elsewhere.
  2. Ad nauseum. Home pages filled with ads, related or unrelated to your services, is distracting and leaves a visitor wondering what you’re selling or providing for a service. On a personal note, it makes me feel the site is “spammy.”
  3. Pop-ups. I detest pop-up ads appearing when I’m entering or leaving a website. Pop-ups were the rage “way back when” but today are perceived as annoyances by most people.
  4. Typos. If you have a lot of typos on your website, your visitors may wonder if your business can deliver a professional service when time and care wasn’t taken to reflect that on the website.
  5. Asking for TMI (too much information). Have you visited a website where the contact form asks for too much information when you want to make a simple inquiry? It’s like contest forms where they ask for date of birth, age, income — that’s my personal information and certainly doesn’t belong on most websites. Ask for the bare minimum of information you need to give the visitor an informed response — you can obtain further information, if needed, once they become a customer or in follow-up.
  6. Music. Turn down the music, or better yet, leave it off. Potential visitors may be accessing your site from work (shhh, don’t tell the boss), from a public library, or from home late at night when their children are sleeping — and, hello, everyone is now awake because of the loud music. Leave the music off with the option for the visitor to turn it on.
  7. Speed it up. Make sure your images are optimized for the web, don’t put too many large photos or ads on a page, make sure your links/link images don’t drag you down. I’ve visited a few sites where the coding for a link to another site bogged down the home page loading — and I then promptly left the site.

Remember, treat visitors to your site like they are guests. Is your home page pleasing to the eye? Does it make a visitor feel welcomed? Is it clutter-free? Give visitors what they want fast, with succinct information, and easy navigation or they WILL go elsewhere.

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