Using non-OEM Cannot Void Warranty
Myth: If you use compatible replacement parts such as ink, toner, printer drums, et cetera, the manufacturer or service technician can void their warranty.
Fact: This is a common misconception! U.S. legislation enacted in the Magnuson-Moss Warranty Improvement Act, Section 108, and the Sherman & Clayton Antitrust Act prohibits manufacturers from voiding your warranty if you use non-OEM parts unless they can prove the part or supply damaged the product. In plain English:
“Tie-In Sales” Provisions
Generally, tie-in sales provisions are not allowed. Such a provision would require a purchaser of the warranted product to buy an item or service from a particular company to use with the warranted product in order to be eligible to receive a remedy under the warranty. The following is an example of prohibited tie-in sales provision: In order to keep your new Plenum Brand Vacuum Cleaner warranty in effect, you must use genuine Plenum Brand Filter Bags. Failure to have scheduled maintenance performed, at your expense, by the Great American Maintenance Company, Inc., voids this warranty.
So save money purchasing non-OEM parts and supplies, you’re covered!!
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