To be fair to all our clients and stay on schedule:

Contract and Payments
Notwithstanding any prices listed in literature, email or on web pages, you agree to the terms, prices and description of the signed contract. Any changes to the contract terms must be requested in writing and accepted by us.

All subsequent payments must be made as outlined in the contract. Failure to comply with payment schedule will result in a delay or cancellation of the project.

If site does not go live within one week after completion of final approved design, all outstanding amounts are due immediately.

Content
You are responsible for creating your own content.

Communication & Schedule
You agree to provide timely responses to any status notifications that we send you. You will have two (2) business calendar days to respond to each email sent to you. If you fail to respond after two (2) business calendar days, we will assume that your project is done and the project shall be deemed completed and all amounts are due immediately.

Email is the preferred method of day-to-day communication. Telephone, Skype, email or texting communication exceeding 15 minutes per week will be charged to you at the rate indicated in the contract.

Failure to submit required information or materials may cause subsequent/significant delays in the production schedule and delivery of finished project.

Payment Method
Payments must be made through our secure merchant account (debit card, Visa, MasterCard and Discover). Returned item, over limit, insufficient funds, close account or other fees that our bank or credit-card merchant may charge us will be invoiced to you for immediate payment. A $30 fee will be charged for all electronic checks or credit card failures returned/not processed due to insufficient funds/closed accounts.

Design Credit & Portfolio Use
Design credit will appear on the bottom of the pages as Website by Office To-Go linking to http://OfficeTo-Go.com and must be present as long as your site is “live.” We retain the right to request immediate removal of our name and/or link if website design varies significantly in the future from that which was designed by us. You may request in writing to buy out the design credit for a fee.

We retain the right to display graphics, your company name, and other web design elements as examples of our work in our online or printed portfolios or website.

Ownership to Web Pages, Graphics & Additional Usage
Copyright to the finished assembled work of web pages and graphics produced by us will be vested with you upon final payment for the project and all outstanding expenses. This ownership is to include design, graphics, source code, text, and any program(s) specifically designed or purchased on behalf of you for completion of the project.

Rights to photos, templates, graphics and computer programs are specifically not transferred to you and remain the property of their respective owners. If you wish to make any additional uses of our work, you agree to ask permission from as and make such payments as are agreed to between us at that time.

Warranties & Liabilities
Office To-Go does not guarantee that your website or plug-ins will meet your expectations of site traffic, SEO ranking or resulting business. We do not guarantee functionability of third-party plug-ins, software or services in any way.

Assignment of Work
We reserve the right to assign other designers or subcontractors to the project to ensure quality and on-time completion. All subcontractors sign nondisclosure and/or noncompete and confidentiality agreements with Office To-Go.

Trademarks & Copyrights
You represent to Office To-Go and unconditionally guarantee that any elements of text, graphics, photos, designs, trademarks, or other artwork furnished to us for inclusion in web pages are owned by you, or that you have permission from the rightful owner to use each of these elements, and will hold harmless, protect, and defend us from any claim or suit arising from the use of such elements furnished by the you.

You, including heirs, executors, administrators and assigns, hereby release and agrees to indemnify and hold harmless Office To-Go and its subcontractors from any claims, damages, actions or causes of action for any copyright infringements and/or violations resulting from the provision of copyrighted material by you for inclusion in any works or services we provide you.

Cancellation & Refund Policy
If we have begun the design work and you decide not to complete the project within 24 hours of the contract date or agreed-upon start date, if specified, your package rate is refundable minus the hours already worked at the hourly rate stated in the contract. This includes design work, expenses and communication time.

If you decide to cancel 24 hours after the contract/start date, payments made to date are forfeited and all fees associated with the work to date will be billed to you, while reserving all rights under the contract. Payment in full is due within two (2) days of your notification to stop work. In the event of cancellation, Office To-Go will own all rights to the project.

If the project is canceled due to your failure to comply with the terms and conditions specified in the contract, poor working conditions created by you, or inability to contact you, payments made to date are forfeited and all outstanding monies are due immediately.

Confidentiality
Office To-Go agrees to keep all information provided by you in complete confidence and not use or disclose, either during or after the term of the contract, any proprietary or confidential information, databases, personal contacts, client contacts, passwords, credit-card information, or know-how belonging to you whether or not in written form, except to the extent required to perform the services on behalf of you or in the event of legal proceedings or attempts to collect outstanding debt.

Please refer to signed contract for all terms and conditions, pricing, delivery time, et cetera.